Deleting or Deactivating a User

Employees that no longer work for your organization or are on a long term leave of absence can be deactivated so that they do not count against your total active users. For data integrity reasons, once a user has information associated with them they can only be deactivated, they can not be deleted.

Deactivating a user can be done from their user settings:

Go to your company settings:

Click Users:

Click the pencil next to the employee you would like to deactivate:

On their settings page, change "Is the user active" to No:

Then click save.

Viewing Inactive users:

You can view our inactive users from the user administration page by selecting inactive from the drop down:

Viewing inactive users will allow you to edit them back to active if you need to reactive them.